Privacy Policy
1. Introduction
Veloxity One LLC (“Company,” “we,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or provide personal data via our contact forms.
By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our website.
2. Information We Collect
We collect personal data from you when you voluntarily submit it through our contact forms. The types of information we collect include but are not limited to:
- Name
- Email Address
- Phone Number
- Company
- Title/Position
We do not collect or store payment information. All payment transactions are handled by third-party payment processors in accordance with their privacy policies.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide quotes for our products and services.
- To communicate with you about your requests and orders.
- To improve our website and services based on user feedback.
- For internal business operations, such as record-keeping and customer management.
4. How We Share Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share your data with third-party vendors or service providers who assist us in operating our website, conducting our business, or providing services to you. For example, we store your data in Salesforce, our customer relationship management system.
- Legal Requirements: We may disclose your information if required by law, regulation, or in response to legal requests, such as subpoenas, court orders, or government investigations.
- Business Transfers: If Veloxity One LLC is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
5. Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All personal data is securely stored within Salesforce, which implements industry-standard security protocols to safeguard your information.
Despite our best efforts, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.
6. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Data Rights
Depending on your location, you may have the following rights concerning your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request that we correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data, subject to certain legal obligations or retention requirements.
- Opt-Out: You may opt-out of receiving promotional emails or marketing communications from us at any time by following the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at Inquiry@veloxity.us.
8. Cookies and Tracking Technologies
We use Google Analytics on our website, which may use cookies to collect anonymous data regarding your interaction with the website. This data helps us understand how visitors engage with our site and improve our services.
If you wish to disable cookies, you may do so through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. Please review the privacy policies of any third-party sites before providing your personal information.
10. International Data Transfers
As Veloxity One LLC operates internationally, your data may be transferred to, and processed in, countries other than your own, including the United States. By using our services and providing personal data, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Veloxity One LLC
Attn: Legal / Management
51 Middlesex Street, Suite 110
Chelmsford MA 01863
Inquiry@veloxity.us